Cancellation Policy

Order Cancellation Policy

Last updated: October 5, 2026

At Wiggleaf, orders are processed as quickly as possible after they are placed. Because orders may enter fulfillment shortly after purchase, cancellation requests must be submitted promptly.

Cancellation Window

You may request cancellation of your order before it enters processing or shipment.

Please contact us as soon as possible at:

support@wiggleaf.com

Include your order number and state that you would like to cancel your order.

Orders Already in Processing or Shipment

Once an order has entered processing or has been shipped, we may not be able to cancel it.

If the order can no longer be cancelled, you may need to wait for delivery and contact us regarding the available options under our Refund & Return Policy.

Address Changes

If you need to correct your shipping address, contact us immediately after placing your order.

We will attempt to update the address before fulfillment begins, but we cannot guarantee that changes will be possible once the order has entered processing or shipment.

If an order is shipped to an incorrect address provided by the customer, additional shipping costs may apply for any available reshipment.

Refunds for Cancelled Orders

If your cancellation request is approved before fulfillment, the applicable refund will be issued to the original payment method.

Processing times for refunds may vary depending on your payment provider or financial institution.

Contact Us

For cancellation or address-change requests:

Email: support@wiggleaf.com

Please include your order number so we can locate your order quickly.

Wiggleaf — Smart Care. Happier Pets.